Covid-19 FAQ

NOTICE TO OUR VALUED CUSTOMERS   

Covid-19  Mar 25, 2020 

 

We have made the difficult decision to  temporarily close our doors in response to  COVID-19, for the safety of our staff and customers.   The health and safety of our staff and customers remains our top priority.    

We thank you for your understanding and cooperation. 

 

In an effort to continue to assist you with your vehicle needs, please refer to our FAQ’s below: 

Sales:  

We are always open online and a representative will return your messages on our website as soon as we can.  Alternatively, you can email us at tcrowter@mainwaymazda.com with any sales-related inquiries. 

 

Finance: 

For any questions relating to your vehicle loan or lease payments, please contact your lender’s customer support number directly for assistance.  

Mazda Lease (Canadian Dealer Lease Services): 1-888-703-5765 

Mazda Financial (Loan): 1-888-703-8857 

Auto Capital: 1-855-646-0534 
  BMO: 1-877-225-5266 
  Carfinco: 1-888-486-4356 
  CIBC: 1-866-525-8622 
  Credit Union: 1-306-934-4180 
  General Bank: 1-877-443-5620 
  IA Financial: 1-855-379-5626 
  National Bank: 1-888-835-6281 
  RBC:  1-800-769-2511 
  Scotiabank: 1-800-472-6842 
  SDA: 1-877-375-2771 
  TD Auto Finance: 1-866-694-4392 

 

For Life Insurance, Disability Insurance and Job Loss Questions or Claims? 

Please contact our provider First Canadian at 1-800-561-3242 

 

Financing Reminders: 

Please note you are contractually obligated to make the payments that are outlined in your contract unless otherwise specified by an above lender. We highly recommend that you contact your provider above to make any arrangements that may be necessary during this time.  

* If you are financing a vehicle through one of the above lenders, please remember that you must maintain FULL INSURANCE COVERAGE through SGI. *

 

Service: 

Please contact Mazda Roadside Assistance at 1-877-756-2932 or Mazda Customer Relations at 1-800-263-4680 with related questions. 

To speak with a representative at Mainway Mazda, please contact us via text or phone at 306-371-1551 

 

Parts: 

For all parts inquiries please contact us at 306-373-1510 from 9AM – 3PM.